Terms & Conditions
Last updated: August 27, 2025
1. Acceptance of Terms
By accessing and using PromptCache ("Service", "Platform"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. PromptCache is owned and operated by [Your Company Name] ("Company", "we", "us", "our").
2. Description of Service
PromptCache is a multi-tenant SaaS platform that provides:
- AI prompt management and storage
- Version control for prompt templates
- Variable substitution and dynamic prompts
- API-based prompt invocation
- Organization-based access control
- Public prompt sharing and community features
- Analytics and usage tracking
- Team collaboration tools
3. User Accounts and Registration
3.1 Account Creation
- You must provide accurate and complete registration information
- You are responsible for maintaining the confidentiality of your account
- You must be at least 13 years old to create an account
- One person or legal entity may maintain only one account
- You must notify us immediately of any unauthorized use of your account
3.2 Organization Accounts
- Organization accounts enable team collaboration and management
- Organization owners are responsible for managing member access
- Members' access is controlled by role-based permissions
- Organizations are responsible for all activities under their account
4. Acceptable Use Policy
4.1 Permitted Uses
- Create, store, and manage AI prompts for legitimate purposes
- Share prompts publicly for community benefit
- Use our API for programmatic access to your data
- Collaborate with team members within your organization
- Use analytics and tracking features for business insights
4.2 Prohibited Uses
You may not use PromptCache to:
- Create, store, or share illegal, harmful, or offensive content
- Violate any applicable laws or regulations
- Infringe on intellectual property rights of others
- Generate spam, malware, or malicious content
- Attempt to gain unauthorized access to our systems
- Reverse engineer or create derivative works of our platform
- Use the service for cryptocurrency mining or similar activities
- Share content that promotes violence, discrimination, or hate speech
- Violate privacy rights or share personal information without consent
- Create prompts designed to deceive, manipulate, or harm users
4.3 Rate Limits and Fair Use
- API usage is subject to rate limits and fair use policies
- Excessive use may result in temporary or permanent restrictions
- We may implement additional limits to ensure service quality
- Commercial usage may require appropriate subscription plans
5. Content and Intellectual Property
5.1 Your Content
- You retain ownership of all prompts and content you create
- You are responsible for the legality and appropriateness of your content
- You grant us a license to store, process, and display your content
- Public prompts may be accessed and used by other users
- You represent that you have the right to share your content
5.2 Public Prompts
- Public prompts are shared under a community license
- Other users may view, fork, and adapt public prompts
- You maintain attribution rights for your public prompts
- We may feature or promote high-quality public prompts
- You can unpublish prompts at any time
5.3 Platform Rights
- PromptCache platform and technology are our intellectual property
- You may not copy, modify, or create derivative works of our platform
- Our trademarks and branding are protected intellectual property
- We reserve all rights not explicitly granted to you
6. Privacy and Data Protection
Your privacy is important to us. Our data practices are governed by our Privacy Policy, which is incorporated by reference into these Terms. By using our service, you agree to:
- Our collection and use of your data as described in our Privacy Policy
- Data processing for service provision and improvement
- International data transfers as necessary for service operation
- Compliance with applicable data protection regulations
7. Payment Terms and Billing
7.1 Subscription Plans
- Various subscription plans are available with different features and limits
- Pricing is subject to change with advance notice
- Subscriptions auto-renew unless cancelled
- Usage above plan limits may incur additional charges
7.2 Payment Processing
- Payments are processed securely through third-party providers
- You authorize us to charge your payment method
- Failed payments may result in service suspension
- Refunds are subject to our refund policy
7.3 API Usage Billing
- API usage is tracked and billed according to your plan
- Overages are charged at standard rates
- Usage analytics are provided in your dashboard
- Billing disputes must be raised within 60 days
8. Service Availability and Support
8.1 Service Level
- We strive for high availability but do not guarantee 100% uptime
- Scheduled maintenance will be announced in advance when possible
- Emergency maintenance may occur without advance notice
- Service credits may be available for significant outages
8.2 Customer Support
- Support is provided via email and documentation
- Response times vary by subscription plan
- We provide technical support for platform issues
- Training and consulting services may be available separately
9. Security and Compliance
9.1 Platform Security
- We implement industry-standard security measures
- Data is encrypted in transit and at rest
- Regular security audits and monitoring are performed
- Access controls and authentication systems protect your data
9.2 User Responsibilities
- Maintain the security of your account credentials
- Use strong passwords and enable two-factor authentication
- Monitor your API keys and rotate them regularly
- Report security vulnerabilities to us immediately
- Comply with applicable security and compliance requirements
9.3 Compliance
- We maintain SOC 2 compliance and security certifications
- GDPR and other privacy regulation compliance
- Audit logging for compliance and security purposes
- Data processing agreements available for enterprise customers
10. Termination
10.1 Termination by You
- You may terminate your account at any time
- Cancellation takes effect at the end of the current billing period
- You remain responsible for charges incurred before termination
- Data export tools are available before account closure
10.2 Termination by Us
We may terminate your account if you:
- Violate these Terms of Service
- Engage in prohibited or illegal activities
- Fail to pay applicable fees
- Pose a security risk to our platform or other users
- Engage in abusive behavior toward our team or community
10.3 Effect of Termination
- Access to the platform will be immediately revoked
- Your data will be deleted according to our retention policy
- Public prompts may remain available to the community
- Some data may be retained for legal and compliance purposes
11. Disclaimers and Limitation of Liability
11.1 Service Disclaimers
IMPORTANT DISCLAIMERS:
- The service is provided "AS IS" without warranties
- We do not guarantee continuous, error-free operation
- You use the service at your own risk
- We are not responsible for content created by users
- Results from AI prompts are not guaranteed to be accurate
11.2 Limitation of Liability
LIABILITY LIMITATIONS:
- Our liability is limited to the amount you paid in the last 12 months
- We are not liable for indirect, incidental, or consequential damages
- You assume responsibility for your use of AI-generated content
- We are not liable for third-party content or services
12. Indemnification
You agree to indemnify and hold harmless PromptCache, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the service, violation of these terms, or infringement of any rights of another party.
13. Dispute Resolution
13.1 Informal Resolution
Before pursuing formal dispute resolution, we encourage you to contact us directly to resolve any issues.
13.2 Binding Arbitration
- Disputes will be resolved through binding arbitration
- Arbitration will be conducted under established arbitration rules
- You waive the right to participate in class action lawsuits
- Arbitration decisions are final and binding
13.3 Exceptions
Either party may seek injunctive relief in court for intellectual property infringement or other equitable remedies.
14. Governing Law
These Terms are governed by the laws of [Your Jurisdiction] without regard to conflict of law principles. Any legal action must be brought in the courts of [Your Jurisdiction].
15. Changes to Terms
We may update these Terms from time to time. When we do:
- We will post the updated Terms on our website
- We will notify users of material changes via email
- Your continued use constitutes acceptance of new terms
- If you disagree with changes, you must stop using the service
16. Miscellaneous
16.1 Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and PromptCache.
16.2 Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
16.3 Waiver
Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.
16.4 Assignment
You may not assign your rights under these Terms without our consent. We may assign our rights to any affiliate or successor.
17. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
- Email: legal@promptcache.app
- Support: support@promptcache.app
- Website: https://promptcache.app/contact
- Address: [Your Business Address]
By using PromptCache, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.